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Privacy Policy

Last updated: January 1, 2025

At Net Upgrader, we are committed to safeguarding your personal data with the utmost transparency and integrity. Our Privacy Policy is designed to inform you how we collect, use, and protect your personal information in strict accordance with our business model, Google’s business practice requirements, and international data protection laws.

1. Information We Collect

• Personal Information: Including but not limited to your name, address, phone number, and email when you register for services, purchase a plan, or make inquiries.
• Financial Information: Credit card details or banking information when you pay for services.
• Usage Data: Information about your interactions with our website, including IP addresses, browser type, pages visited, time spent, and device type, to improve your experience and monitor site performance.
• Service Data: Data related to the service you are receiving through Net Upgrader, such as account numbers, service type, and technical support logs. This data is collected via forms, cookies, and interactions with our platform or customer service team.

2. Why We Collect Information

• Provide Services: Your personal and service data is required to activate new services, process orders, plan upgrades, and execute account changes such as cancellations.
• Customer Support: We use your contact and service data to provide technical support and resolve any issues.
• Billing and Payments: Your financial data is used to process payments for services, including our execution charges, which are clearly disclosed on our website and range from $49.99 to $199.99.
• Improvement and Marketing: With your consent, we use non-identifying data to improve our services, assess site traffic, and offer promotions aligned with your preferences. We ensure that any data collected is transparent, and we fully comply with Google’s guidelines by not misrepresenting any element of our services or the fees associated with them.

3. Third-Party Service Providers

Net Upgrader partners with third-party vendors, including payment processors and JNA-certified service providers such as AT&T, Verizon, Spectrum, Xfinity, Dish, and others. While we ensure they adhere to strict privacy standards, we encourage you to review their privacy policies for more details about their data-handling practices.

4. Transparency in Pricing and Billing

• Execution Fees: Charges for services like new connections, plan changes, or cancellations range from $49.99 to $199.99 and are prominently displayed before you commit.
• Separate Billing: Execution fees charged by Net Upgrader are separate from charges by your service provider (such as Verizon, Xfinity, or Spectrum), which will be outlined in your agreement with the provider.
• Subscription Fees: All recurring charges are clearly explained in advance to avoid any confusion.

We do not engage in any misleading or dishonest pricing practices, ensuring that all costs are transparent to the user before they make a commitment.

5. Data Security

• Encryption: All sensitive data, such as financial and personal information, is encrypted during transmission and storage.
• Access Control: Only authorized employees with specific roles have access to your data, and they are bound by confidentiality agreements.
• Secure Payment Gateways: We use industry-standard, third-party payment processors to handle transactions securely.

If there is ever a data breach, Net Upgrader will notify you and relevant authorities as per legal obligations.

6. Your Rights and Control

• Access and Correct Your Data
• Request Data Deletion
• Opt-Out of Marketing
• Data Portability

7. Compliance with Google’s Ad Policies

Net Upgrader strictly adheres to Google’s advertising policies to ensure our business practices are honest, transparent, and compliant. We do not misrepresent our services, affiliations, or pricing. Our privacy practices are in full accordance with Google’s rules to avoid misleading representations or unethical business conduct.

• We will never use deceptive tactics to collect your data.
• We will never mislead users about the true nature or cost of our services.
• We will never engage in any phishing or scamming practices.
• We will never hide or obscure the terms of our services or charges.

8. Changes to Our Privacy Policy

Net Upgrader reserves the right to modify this policy. Any changes will be posted on this page, and significant updates will be communicated directly to you via email or a notice on our site.