Last updated: January 1, 2025
Welcome to Net Upgrader. These Terms and Conditions ("Terms") govern your use of our website, services, and all related interactions between you and Net Upgrader. By accessing our website or utilizing our services, you agree to comply with and be bound by these Terms. Please read them carefully before proceeding.
If you do not agree with any of the Terms outlined below, please do not use our services or this website.
Net Upgrader offers execution services on behalf of third-party service providers. We assist in tasks such as new connection setup, billing assistance, account upgrades, and other support-related activities. While Net Upgrader facilitates these services, the actual delivery of internet, streaming, or cellular services is provided by third-party service providers.
Net Upgrader is not responsible for the quality, uptime, or reliability of the services delivered by third-party service providers. All service-related issues, outages, or quality concerns should be addressed directly with the relevant service provider.
Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Net Upgrader will not be liable for any losses resulting from unauthorized use of your account.
Accurate Information: You agree to provide correct and up-to-date information, including your billing and contact details. Providing false or incorrect information may result in the suspension or termination of your account.
Execution Fees: Net Upgrader charges execution fees for administrative services it provides, such as connection setup, plan changes, and account management. These fees will be disclosed before you confirm a service request.
Third-Party Billing: Charges billed by third-party service providers are outside of Net Upgrader’s control, and must be paid directly to the provider according to their billing terms.
Service Execution: Net Upgrader will make reasonable efforts to ensure timely execution of service requests. However, completion may depend on third-party provider timelines.
Cancellations: You must notify us immediately to cancel a request. Cancellations may only be accepted if the request has not yet been processed. Refer to our Refund Policy for more details.
Use of Net Upgrader website and services is subject to our Privacy Policy, which describes how we collect, use, and protect your data.
Net Upgrader may update these Terms at any time without notice. Updated terms will be posted on this page and take effect immediately. Please review them regularly.
We reserve the right to terminate your account or service access for violations of these Terms, fraud, or failure to pay applicable fees.